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About Us

A proactive, authentic and curious team of excellence-focused developers, consultants and client services specialists, empowering pharma brands and sales professionals with industry-leading digital sales tools.

Defined by our values

We’re built on our core values. They define our business, our people and our approach. We make decisions by them as they are the formula to our success.

Be Proactive

Be more than your job title. Be curious, enhance your skills and take pride in your expertise. Be dynamic and harness the team’s knowledge to empower brands, reps and customers.

Partners

Be Authentic

Integrity is at the heart of everything we do, have the courage to be yourself and build honest relationships, within the team and with our partners and clients.

Expertise

Be Ambitious

Our ambition to do great work drives our success, enables us to exceed client expectations and makes our people the best that they can be.

Do It Better

Mastery from the ground up and a constant drive for improvement means we deliver well-informed, impactful and successful solutions for our clients.

Together. A united team of experts

Meet the team that work alongside our developers, testers and co-ordinators to deliver first-class digital sales and marketing tools for our clients.

James Harper

James Harper

Founder & MD

James is a seasoned pharma veteran with a passion for healthcare and digital technology. His 26 years in the industry underpins our ability to use cutting-edge technology in a manner that is appropriate, compliant and in full support of brand strategy – for some of the industry's leading creative, PR and medical education agencies.

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Paul Cryer

Paul Cryer

Chief Technical Officer

Leveraging his full-stack development expertise and endless thirst for knowledge, Paul and his team have helped take twentyeightb from a fledgling agency to a fully independent development house. Front-end, server side or specialist cloud solutions, Paul believes technology should make life easier for everybody.

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Sarah Cooke

Sarah Cooke

Client Services Manager

With a background in corporate digital health and wellbeing, Sarah knows all about applying technology to educate and empower clients. In her role at twentyeightb, Sarah is focussed on developing our account management function as we continue to grow, while further enhancing her knowledge and expertise of Veeva.

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Nick Woolnough

Nick Woolnough

Head of Operations

A marketing and business operations specialist skilled in growing and developing high-performing teams, Nick works across all aspects of business operations to ensure that our plans and processes are watertight and effective. With nearly 15 years of experience in digital agencies, he's well-versed on the more technical aspects of the business.

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Working at twentyeightb

With ambitious plans for growth, we’re looking to build our team of curious experts. If you think you’ve got the creativity, talent and tenacity to work for us, why not take a look at our latest vacancies.

James Harper MCM meetup