Customer experience and trust drive 50% of prescribing decisions. Are you leaving opportunity on the table?
Every organisation sits at one of three stages on the path to field-first customer engagement excellence:.
- Brilliant Basics
- Field Orchestration
- Cross-functional orchestration
Where does your team stand?
Take our 12-question Maturity Assessment to get instant, actionable insights. Plus, an expert consultant will review your results to deliver personalised recommendations on how to boost sales and improve patient outcomes.
twentyeightb: The only field-first CEX digital transformation agency built exclusively for pharma
Over 15 years and 40+ global pharma companies – from rare disease to general medicine – we’ve helped brands stop wasting and start winning. As Veeva Content & X-Pages Partners, an IQVIA OCE Certified Marketing Agency and a Salesforce Partner, we’re also trusted by the biggest software stacks in the industry.

Veeva Content & X-Pages partner.

Trusted by global teams in big pharma.

IQVIA OCE & Salesforce Life Sciences Cloud partners.

Veeva Vault CRM pioneers.
Trusted by your industry peers.
Just a few of the pharma companies that have benefited from our Field First Customer Engagement focus.









Don’t miss out on your orchestration insights.
Start the survey, it only requires you to answer 12 questions and takes less than 3 minutes. You’ll get immediate recommendations that can help you on your journey to full cross-functional orchestration.


