Expert
consultancy.

By engaging with our expert consultancy services we can set you on the road to achieving a 71% increase in sales and a 2.5x uplift in new patient starts through best practice iCVAs, rep-triggered emails and account planning dashboards.

Veeva Content & X-Pages partner.

Trusted by global teams in big pharma.

IQVIA OCE & Salesforce Life Sciences Cloud partners.

Veeva Vault CRM pioneers.

Unlocking success through expert consultancy.

Our solutions are founded on a deep understanding of CRM & CLM and their value to brand, medical and field teams.

iCVA best practice tool.

If you’re looking to align brands or markets to a single, best practice iCVA style that is aligned to selling effectiveness, our vast Veeva experience can be distilled into a single, interactive tool for all your teams to utilise.

CRM & CLM discovery pathway.

Find yourself saying ‘we don’t know what we don’t know’? Our discovery pathway utilises our vast industry experience of CRM and CLM best practices to map out clear next steps to achieve CRM excellence.

Orchestrator kickstarter.

Bringing together the brand and field team to align on the priority customers and identifying valuable insights, we work with you to map existing content to ensure the field team has the materials they need to orchestrate a great customer experience and journey over time.

Pilot brand excellence.

Keen to establish a framework and blueprint for success that other brands can follow? Our pilot program gets under the skin of your needs and maps a best practice process for field team enablement.

Vault CRM & SFLSC Adoption.

If you’re early adopters of Veeva Vault CRM or moving to Salesforce Life Sciences Cloud, we’re expertly placed to support you in reviewing and adapting your suite of materials for use across these exciting new platforms.

Contact Us.

If you’re setting off on the journey to empower your field team as orchestrators, our consultants are expertly placed to steer you towards excellence.

 

Unsure exactly what consultative support you are looking for?

We believe that your field teams should be the orchestrators of great omnichannel customer experiences.

Want to find out how to surpass your competitors and enable your reps? Just book a meeting or drop us an email.

Get in touch to see how we can help you today on 01480 877 321
or email [email protected]

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Together. In partnership.

What our clients say about working together.

“The team at 28b is extremely knowledgeable about the whole Veeva suite of resources available now but also importantly has insight on how these will evolve and change. This future-view on Veeva, a platform with a stated aim to dominate the pharma space, is extremely valuable.”

Aurora – Neil Crump, Chief Innovation Officer

“The team at twentyeightb have a deep technical and commercial understanding of the Veeva platform and how it can be optimised for brand success and selling effectiveness. The project we worked on together at GSK global is seen as highly significant and is expected to be a direct contributor to future brand growth.”

GSK – Colin Williams Global Product Lead – Veeva Rep Channels

“The iCVA, especially the insights questions, have led to more time with my HCPs. Customers that used to spend 30 seconds have been staying for 5-10 minutes because I am seeking their feedback and input through the call.”

AstraZeneca – Key Account Manager, US

Articles & resources.

Get in touch today.

Call Us: 01480 877 321

Email Us: [email protected]

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