Field engagement.
Ensuring field teams best utilise CRM data and CLM content capabilities to increase the number of ‘good sell outcomes’ they’re able to achieve.
Veeva Content & X-Pages partner.
Trusted by global teams in big pharma.
IQVIA OCE & Salesforce Life Sciences Cloud partners.
Veeva Vault CRM pioneers.
Empowering the field team as orchestrators of great HCP experiences
Bringing the mindset, toolset and skillset:
Our expert consultancy services empower and equip field teams to deliver exceptional HCP experiences by fostering belief, competence and confidence in using the CRM, CLM content, and generating data-driven insights.
Our field engagement toolkit.
Collaboration with reps is key in gaining trust and equipping them with impactful sales tools and materials. Partnering with twentyeightb kickstarts your journey to a team of genuine ‘orchestrator reps’
Pilot brand excellence.
Keen to establish a framework and blueprint for success that other brands can follow? Our pilot program gets under the skin of your needs and maps a best practice process for field team enablement.
Orchestrator rep experience.
Inspire and re-energise your team around the possibilities to engage HCPs with personalised and high impact content at every touchpoint, through our powerful orchestrator rep training and follow-up materials.
Change management documentation & training.
Robust processes or new tools never stick when they are not rolled out and trained appropriately. We leave no stone unturned to document best practice for your field team and win hearts and minds by effectively conveying the benefits of any new ways of working.
Territory & account level insights dashboards.
If introducing MCCP has been a challenge or your field team simply aren’t engaged with data and the CRM, our powerful Veeva X-Pages (MyInsights) dashboards can help to surface genuine insights that leaves reps in no doubt as to the power and usefulness of customer data.
